OUR CUSTOMERS
MSL has the expertise and the ability to satisfy the demands of a wide variety of customers because of these unique advantages:
- Massive stock holding
- Industry knowledge
- Large, trained sales team
- Nationwide distribution network
- Functional packaging
- Strong brand
- Merchandising and marketing expertise
Industrial and Manufacturing
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Our account managers in this area focus solely on industrial and manufacturing customers, advising of suitable products (or creation of new ones if existing products are not suitable) and ensuring that orders are delivered on time.
We understand that although fasteners may be a small element of the products our customers manufacture, the absence of them can shut down an entire production line, costing potentially thousands of dollars. Because of this we provide unsurpassed personal service to ensure their orders are delivered in full and on time. |
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Our customers in this area include, but are not limited to:
- Window installers
- Hardware manufacturers
- Heat and ventilation manufacturers
- Structural steel companies
- Rural manufacturing
- Dairy industry
- Maintenance companies
- Manufacturers of furniture
- Heavy machinery manufacturers
- Sporting goods manufacturers
- Aluminium joiners
- Truss plants
- Prehung doors
- Sign writers
- Marine and boat manufacturers
Construction on Site
Our team of construction representatives call direct on site, advising on the use of Fortress fasteners. Orders are directed through the customers' existing accounts at the building supplies merchant they select.
Building Supplies Merchants
Our Fortress brand is stocked by the major retail hardware chains in New Zealand plus a number of independent merchants. The brand is available in various packaging types and sizes suitable for both DIY and trade. Our team of merchandising representatives ensure that full stocks are maintained and that displays and point-of-sale material are up to date.
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